As virtual care becomes a critical part of health care delivery, digital literacy among older adults is more important than ever. However, misconceptions about their ability or willingness to engage with technology creates unnecessary barriers. This session leverages real-world data and case studies to challenge assumptions about older adults and explores effective strategies for bridging the digital divide. 

Join this session to learn how technical assistance, patient engagement and active listening can empower older patients to confidently navigate virtual care.

Key Takeaways:

• Debunk common myths about older adults and digital literacy using data-driven insights.
• Explore successful strategies to help older patients adopt and navigate virtual care.
• Learn how active listening and tailored support can improve digital confidence and engagement.

Discover how thoughtful engagement and education can make virtual care more accessible for everyone.