With the increasing reliance on technology for automating clinical review processes, robust assurance systems ensure compliance and accuracy in information. Ms. Young presents an overview of the opportunities and challenges inherent in performing case audits, and their broader impact on patient care, outcomes and organizational success. Ms. Young will highlight common barriers hindering establishment of a dedicated audit program, such as limited staffing resources, expertise and the absence of a cohesive strategy, and using a real-world example, will discuss utilization review activities among clinical team and demonstrate the transformative impact of a well-executed audit program on overall health care quality and compliance.