Using artificial intelligence (AI) to improve prior authorization processes should bring clarity and structure to your workflows—not cause fragmentation and uncertainty. Discover how innovative health plans use NCQA’s Learning Collaborative to deploy responsible AI across prior authorization workflows. This session demonstrates how to achieve measurable operational results while improving experiences for both providers and members.

Learning Objectives:

• Describe  NCQA's new AI Learning Collaborative and its focus on AI use cases in healthcare. 
• Conceptualize how the Learning Collaborative is leveraging AI in prior authorization and applying it across the full workflow to identify improvement opportunities and standardize best practices.  
• Identify upcoming AI use cases within the collaborative and evaluate strategic opportunities for organizational participation or partnership.