This session presents one of the first real-world case studies of a leading health plan successfully advancing its digital quality journey through a strategic vendor partnership. Featuring Healthfirst, a regional Medicaid and Medicare Advantage plan in New York, and Astrata, an innovator in HEDIS® and digital quality measurement (DQM) solutions, the panelists will share firsthand experience, measurable results and key learnings. Attendees will gain practical insights and expert guidance to help their organizations confidently navigate the early stages of the digital quality journey.

Learning Objectives:

• Comprehend the process needed to transform quality data to be compliant with the NCQA’s HEDIS® FHIR® Implementation Guide.
• Describe the importance of iteration, collaboration and measure computation in readying data for digital quality measurement
• Explain the most frequent causes of mismatches between digital and traditional measure results.