FAQ
GENERAL
October 13–15 at the Gaylord Pacific Resort and Convention Center in Chula Vista (San Diego), California.
Yes! Submit an affiliate event request form. All events require NCQA approval and must adhere to these Affiliate Event Guidelines.
REGISTRATION
Check in and badge printing is available during these hours:
Sunday October 12 11am–5pm
Monday October 13 7am–5pm
Tuesday October 14 7am–5pm
Wednesday October 15 7am–12pm
Join us for the Health Innovation Summit! You can register here.
Yes, group rates are off General Attendee registration. See group registration information here.
No, there are not exhibitor-only passes. Sponsors and exhibitors will need to purchase conference passes beyond those provided in their packages at cost.
You have access to all sessions, the Health Innovation Pavilion, daily breakfast, lunch and snacks as well as exhibit hall networking receptions.
Yes, breakfast, lunch and snacks will be served daily in the Health Innovation Pavilion.
Invoices are not accepted. Only credit card payment is accepted.
Yes. Contact Customer Support through My NCQA, or call 888-275-7585. Registrants who cancel by August 11 are entitled to a refund of the registration fee paid, minus a processing fee of $250.00.
No refund will be given after August 11, but registrants have the option to transfer their registration to someone else and/or to th 2026 summit.
Yes. You can transfer your registration to a colleague from your organization. Contact Customer Support through My NCQA, or call 888-275-7585 at least 1 week before the event.
SESSIONS
A digital syllabus, presentation slides and materials will be shared with registrants electronically through the conference app.
We do not offer CME/CEU/CCE credit for attending the summit.
HOTEL ACCOMODATION
You can book your hotel immediately after finalizing your conference registration.
Yes. You can book within the NCQA room block at the discounted rate of $339 per night (excluding taxes and fees). Room block reservations for attendees are available through September19, or until the block is sold out.
See your hotel confirmation for a full list of Policies
The resort fee is $35 plus taxes but includes the following:
- Enhanced in-room wireless internet access for up to six devices.
- Basic wireless internet access in public areas and convention center on a shared network.
- Two bottled waters replenished daily in your guest room.
- Access to fitness center and water park.
- Local, toll-free and domestic long-distance telephone calls.
- $10 credit toward dry-clean service.
- Daily newspaper available in Key Provisions.
- Coupon book with a valued savings of over $100.
- Scheduled shuttle service to trolley stop.
SPONSORS & EXHIBITORS
Notification of intent to cancel must be provided to NCQA in writing through an authorized company representative.
Cancellations before August 1 will result in forfeiture of 50% of the contribution amount and loss of all associated benefits.
Cancellations after August 1 will result in forfeiture of the full contribution amount, but the sponsor/exhibitor may retain certain benefits. Refer to the signed Letter of Request for full details.
Upon cancellation, NCQA reserves the right to cancel a sponsor/exhibitor’s reserved hotel sleeping room blocks. Additional fees or penalties (e.g., hotel sleeping rooms, materials, services, shipping, materials handling) associated with cancellation are at the expense of the sponsor/exhibitor.
Yes, please see our Exhibitor Addendum for all our policies and guidelines. A signed addendum is required by all exhibiting organizations.
The exhibitor service kit will be provided by our official show contractor, The Freeman Company. Service kits are available in our Resource Center.
Yes. The Convention Center is carpeted; exhibitors do not need to purchase flooring for their exhibit booths. Additional or preferred flooring is at the exhibitor's expense.
Yes. To be eligible to host affiliate events at the official Summit hotel, supporters must submit the affiliate event request. All events must be approved by NCQA and adhere to our Affiliate Event Guidelines here.
Although the Call for Abstracts has closed, there are limited opportunities for sponsors/exhibitors to purchase presentations in the Digital Innovation Theater or a Quality Conversation panel discussion. Download our prospectus for full details, or contact David Gordon about availability.
Yes, all registrations include access to all sessions, the Health Innovation Pavilion, daily meals, and networking receptions.
No. Third-party contractors that provide labor for booth set-up will receive a wrist band (they will not receive a badge) for access to the show floor when they check in at the Registration area.
Exhibitors with a 20x20 booth may submit a request to Sarah Willis-Garcia for additional set-up time by September 1. All other exhibitors may begin set-up on October 12.
No. Neither NCQA nor Freeman requires an EAC form to exhibit at the summit.