Health plans face mounting pressure to close care gaps efficiently while maintaining high-quality, equitable outcomes. However, manual processes and fragmented data often hinder progress and strain resources. In this session, CaryHealth CTO Matt Hawkins will demonstrate how health plans are transforming quality operations by combining unified member data with intelligent automation. 

Central to this approach is CaryHealth's clinical sequencing—an automated, rules-driven workflow that prioritizes interventions, aligns outreach with clinical urgency, and ensures the right member receives the right action at the right time. By coordinating outreach across channels and care teams, health plans can close gaps faster, reduce administrative burden, and improve member engagement. Attendees will gain a practical framework for scaling quality programs, plus insights from real-world implementations that have delivered measurable improvements in performance and efficiency.