Ally Thomas, Ph.D. is the Associate Vice President of Quality Improvement at UPMC Health Plan.  She oversees several teams including Medicare STARs, Quality Data and Analytics, Member Experience and Operational Excellence, and Program Development and Innovation.

Dr. Thomas joined UPMC Health Plan in 2018 to build a newly formed Medicare STARs team.  This new program resulted in UPMC for Life earning their first 5-STAR rating and maintaining that 5-STAR for three years.  Historically, only ~6% of Medicare Advantage plans nationally have achieved this 5-STAR recognition and even fewer for multiple years in a row.  Her teams have also been responsible for spearheading efforts to increase the utilization of AI to improve quality ratings and have become an industry leader in the adoption of tools and technology to support the transition to Digital Quality Measurement.

Dr. Thomas received her Ph.D. in Educational Psychology with a specialization in Quantitative Methods in Education and Psychological Research from the Graduate Center, CUNY.  As well as her M.A. in Psychology from San Diego State University and her B.A. in Psychology from Biola University.