Tonna Dexter MSN, RN, MBA, CPHQ, LNC, PCMH CCE is Assistant Director of Recognition Operations at NCQA. Her responsibilities include assisting staff with NCQA Recognition programs and providing support to practices going through the recognition process.

Prior to NCQA, Tonna has spent over a decade mentoring providers and healthcare organizations, guiding them through quality incentives, process improvement,  and accreditation.

Tonna holds a Master’s in Nursing- Executive Leadership and a Master of Business Administration. Among other certifications, Tonna has been an NCQA Patient-Centered Medical Home Certified Content Expert (PCMH CCE) since 2023.