Sonia Frazier has over 20 years experience within healthcare including as Director at a large Medicaid plan, consultant, and as Manager/Senior Accreditation Manager at the National Committee for Quality Assurance (NCQA). She has been an NCQA Surveyor since 2012.  Her expertise is in guiding organizations through NCQA accreditation and certification preparation and supporting corporate clients and complex organizations.  While she surveys various accreditation and certification products and provides consulting services for these, she is most passionate about Health Equity Accreditation, having worked with this product since its predecessor, Multicultural Healthcare Distinction, and its inception.

Prior to consulting, Sonia was the Senior Accreditation Manager at NCQA, where in addition to her responsibilities as an Accreditation Manager/Accreditation Survey Coordinator (ASC), she was responsible for managing several of NCQA’s corporate customers.  Before joining NCQA, she was the Director for the second largest Medicaid plan in the Philadelphia market for seven years, where she was responsible for accreditation, HEDIS roadmap and audit preparation, disease and case management, quality credentialing auditing, EPSDT, and the high medical needs program.  The organization had several other product lines, including Medicare, Adult Basic and SCHIP products.  In 2011, she led the organization in obtaining the nation’s first NCQA Multicultural HealthCare Distinction (now Health Equity Accreditation).

With her background in various programs, Sonia moved to NCQA in 2012 as an Accreditation Manager and was later promoted in 2017 to Senior Accreditation Manager.  After joining NCQA, Sonia facilitated the accreditation and certification processes and surveyed organizations for Health Plan Accreditation, Credentialing Verification Organization, Multicultural HealthCare, Case Management, Disease Management, and Wellness and Health Promotion surveys.  Following her promotion in 2017, she managed several of NCQA’s corporate customers, providing survey support, ensuring that corporate policy issues were addressed, and ensuring inter-rater reliability across all corporate surveys.

Sonia holds a Master of Public Health (MPH) from Drexel University School of Public Health in Philadelphia, Pennsylvania and a Bachelor of Science (BS) degree in Biology from the University of Pittsburgh.  Sonia also received her Certification in HealthCare Quality (CPHQ) in 2020.  She currently resides in Tucson, AZ with her husband, two sons, and dog.

Sonia Frazier has over 20 years experience within healthcare including as Director at a large Medicaid plan, consultant, and as Manager/Senior Accreditation Manager at the National Committee for Quality Assurance (NCQA). She has been an NCQA Surveyor since 2012.  Her expertise is in guiding organizations through NCQA accreditation and certification preparation and supporting corporate clients and complex organizations.  While she surveys various accreditation and certification products and provides consulting services for these, she is most passionate about Health Equity Accreditation, having worked with this product since its predecessor, Multicultural Healthcare Distinction, and its inception.

Prior to consulting, Sonia was the Senior Accreditation Manager at NCQA, where in addition to her responsibilities as an Accreditation Manager/Accreditation Survey Coordinator (ASC), she was responsible for managing several of NCQA’s corporate customers.  Before joining NCQA, she was the Director for the second largest Medicaid plan in the Philadelphia market for seven years, where she was responsible for accreditation, HEDIS roadmap and audit preparation, disease and case management, quality credentialing auditing, EPSDT, and the high medical needs program.  The organization had several other product lines, including Medicare, Adult Basic and SCHIP products.  In 2011, she led the organization in obtaining the nation’s first NCQA Multicultural HealthCare Distinction (now Health Equity Accreditation).

With her background in various programs, Sonia moved to NCQA in 2012 as an Accreditation Manager and was later promoted in 2017 to Senior Accreditation Manager.  After joining NCQA, Sonia facilitated the accreditation and certification processes and surveyed organizations for Health Plan Accreditation, Credentialing Verification Organization, Multicultural HealthCare, Case Management, Disease Management, and Wellness and Health Promotion surveys.  Following her promotion in 2017, she managed several of NCQA’s corporate customers, providing survey support, ensuring that corporate policy issues were addressed, and ensuring inter-rater reliability across all corporate surveys.

Sonia holds a Master of Public Health (MPH) from Drexel University School of Public Health in Philadelphia, Pennsylvania and a Bachelor of Science (BS) degree in Biology from the University of Pittsburgh.  Sonia also received her Certification in HealthCare Quality (CPHQ) in 2020.  She currently resides in Tucson, AZ with her husband, two sons, and dog.