FAQ
GENERAL
October 4–7 at the Georgia World Congress Center in Atlanta, Georgia.
Yes! Submit an affiliate event request form. All events require NCQA approval and must adhere to these Affiliate Event Request Form.
REGISTRATION
Check-in and badge printing is available during these hours:
Sunday October 4 8 a.m.–5 p.m.
Monday October 5 7a.m.–5 p.m.
Tuesday October 6 7a.m.–5 p.m.
Wednesday October 7 7a.m.–12 p.m.
Join us for the Health Innovation Summit by registering here.
Yes, group rates are off General Attendee registration. See group registration information here.
No, there are no exhibitor-only passes. Sponsors and exhibitors will need to purchase conference passes beyond those provided in their packages at cost.
You have access to all sessions, the Health Innovation Pavilion, daily breakfast, lunch and snacks as well as exhibit hall networking receptions.
Yes, breakfast, lunch and snacks will be served daily in the Health Innovation Pavilion.
Invoices are not accepted. Only credit card payment is accepted.
Yes. Registrants who cancel more than 45 business days before the Summit (by August 11, 2026 ) are entitled to a refund of the registration fee paid minus a processing fee of $250.00. Contact Customer Support through My NCQA or call 888-275-7585 if you need assistance.
If you cancel within 45 business days of the summit (i.e., after August 11, 2026), no refunds will be accepted; however, you can transfer your registration to someone else or to next year’s Summit.
Yes. You can transfer your registration to a colleague from your organization. Contact Customer Support through My NCQA, or call 888-275-7585 at least 1 week before the event.
HOTEL ACCOMODATION
You can book your hotel immediately after finalizing your conference registration.
Yes. You can book within the NCQA room block at official conference hotel at the discounted rates at varying price options. Room block reservations for attendees are available through September11, or until the block is sold out.
See your hotel confirmation for a full list of policies.
The resort fee is $35 plus taxes but includes the following:
- Enhanced in-room wireless internet access for up to six devices.
- Basic wireless internet access in public areas and convention center on a shared network.
- Two bottled waters replenished daily in your guest room.
- Access to fitness center and water park.
- Local, toll-free and domestic long-distance telephone calls.
- $10 credit toward dry-clean service.
- Daily newspaper available in Key Provisions.
- Coupon book with a valued savings of over $100.
- Scheduled shuttle service to trolley stop.
SESSIONS
A digital syllabus, presentation slides and materials will be shared with registrants electronically through the conference app.
| We do not offer CE credit for this conference. |
| This year we will be offering continuing education unit points for PCMH CCE’s who attend one of the half-day workshop and continuing education unit points for PCMH CCEs who attend the full 3 days of the Health Innovation Summit. To receive credits, PCMH CCEs must attend the entire event (workshop and/or Summit) and submit a completed evaluation form to be eligible for the total number of points. PCMH CCEs, who complete the evaluation online will automatically have credit posted in My CEC within three weeks of the event. |
SPONSORS & EXHIBITORS
Sponsors and exhibitors are required to submit payment by September 4, 2026. Failure to remit payment by this date will result in termination of the elected benefits described in the Letter of Request for the sponsorship package and exhibitor assignment.
- Notification of intent to cancel must be provided to NCQA in writing through an authorized company representative. Cancellations before July 24 will result in forfeiture of 50% of the contribution amount and loss of all associated benefits.
- Cancellations after July 24 will result in forfeiture of the full contribution amount, but the sponsor/exhibitor may retain certain benefits. Refer to NCQA’s terms and conditions in your sponsorship contract for full details.
- Upon cancellation, NCQA reserves the right to cancel a sponsor/exhibitor’s reserved hotel sleeping room blocks. Additional fees or penalties (e.g., hotel sleeping rooms, materials, services, shipping, materials handling) associated with cancellation are at the expense of the sponsor/exhibitor. NCQA will not refund the cost of passes purchased prior to cancellation.
Yes, please see our Exhibitor Addendum for all our policies and guidelines. A signed addendum is required by all exhibiting organizations.
The exhibitor service kit will be provided by our official show contractor, The Freeman Company. Service kits will be available in our Resource Center by August 10.
No. The Georgia World Congress Convention Center is not carpeted. Exhibitors will need to ship or purchase flooring for their exhibit booth. Flooring is at the expense of the exhibitor unless otherwise contracted with NCQA. NCQA will force carpeting on any booth that does not have flooring installed by 2:00 p.m. on Sunday, October 4. This will be charged to the exhibitor.
Yes. To be eligible to host affiliate events at the official Summit hotel, supporters must submit the affiliate event request. All events must be approved by NCQA and adhere to our Affiliate Event Guidelines.
Although the Call for Abstracts has closed, there are limited opportunities for sponsors/exhibitors to purchase presentations in the Digital Innovation Theater or a Quality Conversation panel discussion. Download our prospectus for full details, or contact David Gordon about availability.
Yes, all registrations include access to all sessions, the Health Innovation Pavilion, daily meals, and networking receptions.
Exhibitors may begin moving in on Sunday, October 4, at 8:00 a.m. All exhibits must be set up by 4:00 p.m., without exception. Exhibits officially close at 5:00 p.m. on Tuesday, October 6.
Exhibitors may not dismantle exhibits until the official closing time. Early dismantling will be considered a violation of the Exhibitor Addendum and subject to penalties; see the section Violation of Guidelines Policy for more information. All exhibitors must clear the exhibit hall by 8:00 p.m.
No. Third-party contractors providing labor for booth setup will receive a wristband (not a badge) for access to the show floor when they check in at the Registration area. After 4:00 p.m. on Sunday, October 4, contractors will no longer be permitted on the show floor.
Exhibitors with a 20x20 booth may submit a request for additional set up time. Submit requests to Sarah Willis-Garcia for additional set-up time by September 4. All other exhibitors will not be permitted on to the show floor before Sunday, October 4.
No, neither NCQA nor The Freeman Company requires an EAC form to exhibit at the summit.