This session presents one of the first real-world case studies of a leading health plan achieving early success in its path to digital quality through a strategic vendor partnership. Featuring Healthfirst, a regional Medicaid and Medicare Advantage plan in New York, and Astrata, an innovator in HEDIS and digital quality measurement (DQM) solutions, panelists will share firsthand experience, measurable results, and key learnings.

Attendees will gain practical insights and expert guidance to help their organizations confidently navigate the early stages of the digital quality journey.

Key Takeaways:

• An iterative process of data mapping and measure computation is needed to successfully transition to digital quality.
• Close collaboration between the HP's quality data SME and a vendor's digital quality measures SME ensures rapid iterative feedback and a smoother transition.
• Healthfirst results show that digital quality measures can achieve results similar to corresponding traditional measures, assuming any data quality issues are resolved.