Two systems, one playbook—and measurable results. Learn how UofL Health and Norton Healthcare combined a governed data infrastructure (Epic Clarity + SQL + Power BI) with boots on the ground workflow redesign to elevate Medicaid quality across adult and pediatric populations. Discover how role based dashboards, MA rooming checklists, referral windowing, evening/Saturday access expansion, integrated behavioral health, and follow-up driven SDOH support powered bonus eligible performance in 2024 and achievement of 14 of 20 measures in 2025. This session delivers practical tools and templates you can adopt immediately to replicate high impact, system wide improvement.