Full Name
Kelly Krupp
Job Title
Accreditation & Delegation Program Manager
Organization Name
Cleveland Clinic- Population Management
Speaker Bio
Kelly leads Cleveland Clinic’s delegated PHM operations for Medicare Advantage plans. She oversees governance, workflow implementation, and workforce training for care coordinators and quality staff. With expertise in operationalizing NCQA standards for PHM, Care Management, and Utilization Management, Kelly ensures clinical teams and administrative functions align with accreditation requirements, focusing on actionable, audit-ready processes that improve population health outcomes and compliance.
Speaking At
