As Chief of Quality Operations, Ms. Bright is responsible for overseeing and ensuring the quality and efficiency of QMetrics operations.  With a focus on developing and maintaining quality assurance processes, Ms. Bright ensures that all QMetrics products and services meet stringent regulatory and company standards.  Ms. Bright leads initiatives for process improvement, enhancing efficiency, reducing waste, and driving overall quality improvements.  Ms. Bright joined QMetrics in August 2022 as Senior Director of the Data Aggregator Validation Program, where she streamlined program operations and improved program scalability.  She continues to oversee the audit program and validators in training and serves as lead validator.  Ms. Bright has been a Certified HEDIS Compliance Auditor since 2016.  She has performed numerous Commercial, Medicaid, Medicare, and Marketplace compliance audits as well as Centers for Medicare Services (CMS) Data Validation reviews.  Ms. Bright’s additional work experience includes URAC Validation Audits, along with the development and oversight of audit programs.  Ms. Bright holds a Master’s of Science in Healthcare Information and Analytics from Tufts School of Medicine.