Name
From Bottleneck to Breakthrough: Dynamic Credentialing in Action
Description
Credentialing is foundational to quality care, yet traditional processes remain manual, time-consuming, and frustrating for providers. This session explores modern credentialing innovations that align with NCQA standards to improve accuracy, reduce administrative burden, and support workforce adaptability. We'll share real-world experiences with process improvements, including increased efficiency, enhanced data accuracy, and improved provider satisfaction. The session will also cover key roadblocks such as interoperability challenges, organizational resistance, and shifting regulatory landscapes—and how these were addressed. Finally, we’ll look ahead at the future of credentialing, including opportunities for automation, policy alignment, and system-wide scalability.
Speakers
Joel Scott, Provider Data Management
Nicole Ferguson, Centene Corporation
Tina Launhardt, Centene Corporation
Nicole Ferguson, Centene Corporation
Tina Launhardt, Centene Corporation

