Tisha Rene is an accomplished Nurse Manager with more than 14 years of experience leading teams and advancing quality outcomes in complex healthcare settings. As Assessment Nurse Manager with Centers Plan for Healthy Living, she manages quality metrics for a 50,000+ population with New York’s MLTC and MAP programs. By fostering collaboration, cross-discipline teams of nurses, care managers, social workers, and audit specialists have established streamlined workflows, enhanced quality measures, and significantly contributed to the organization’s five-star New York State rating.

Her background spans direct patient care, operations, and quality improvement. She has participated in implementation of audit programs, staff training programs and policy to ensure the patient is at the center to receive quality of care. Drawing on this experience, Tisha offers practical insight into the integration of Person-Centered Outcome (PCO) measures within SNP Models of Care. She is especially focused on how plans can adapt data collection platforms, to assist care managers in goal-driven planning and align with HEDIS® measures.

Tisha is a strong advocate for leveraging evidence-based approaches and collective leadership to improve the outcomes of all patients across the spectrum of care. Her work reflects an ongoing dedication to quality while ensuring care remains personal, equitable, and responsive to the communities served.