The integration of Person-Centered Outcome (PCO) measures into the Healthcare Effectiveness Data and Information Set (HEDIS®) marks a critical milestone in advancing care quality for Medicare Advantage Special Needs Plans (SNPs). This session explores the structured implementation of PCO measures within SNPs, focusing on feasibility testing, data reporting processes and integration into existing care management workflows.

Join this session to gain insights from early-adopter SNPs that have partnered with NCQA to refine the PCO measures, addressing challenges like data transfer, usability and alignment with SNP Models of Care. The session also highlights how a learning collaborative, convened by NCQA and three SNPs, developed and tested strategies to:

• Adapt existing systems to collect and report PCO measure data.
• Estimate resources needed to build or modify data collection systems to track goal-setting conversations.
• Deliver training and technical assistance to support SNP care managers in implementing goal-based care planning.

Learn How To:

1. Understand the structured implementation process for PCO measures within SNPs, including feasibility testing, data reporting strategies and workflow integration.
2. Learn from real-world examples of how SNPs have adapted data collection systems to track and report PCO measures.
3. Gain insights into the training and technical assistance approaches that support successful PCO implementation.
4. Explore the broader impact of PCO measures on Medicare Advantage plan performance and care delivery models.
5. Apply collaborative strategies to ensure smooth data collection, reporting and alignment with SNP Models of Care.