As health plans navigate the high-stakes "Stars treadmill," traditional clinic-based strategies often fail to reach unengaged members, leaving critical quality gaps unaddressed. This session reveals how health plans can transform the home into a powerful, multi-level engine for quality care gap closure and HEDIS® performance.

We will demonstrate how expanding existing clinical reach into the home breaks down operational silos, resolves budget constraints through flexible claims-based billing, and for current clients–bypasses procurement friction allowing for rapid deployment to impact quality gap closure at scale. Attendees will discover actionable data strategies to close preventive care gaps directly at the point of care, eliminate administrative chart review burdens, and drive immediate improvement in member experience and overall Star Ratings.

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