Concurrent Sessions 

 
 
 
 
 

Themes

This year’s conference explores key themes that reflect the most urgent challenges and innovative solutions shaping our field. Each session topic is grounded in these themes, offering a cohesive and engaging experience for all attendees.

We’ve intentionally woven equity throughout every theme, recognizing its essential role in deepening impact and driving meaningful change.

Making Quality
Work for You

Unlock the full potential of your quality strategy by aligning goals, data, and action.


When quality efforts fall short of the target, it might be they weren’t fully integrated into care delivery or operations. Learn how to turn measurement into momentum, to drive results that matter to your organization and to the people you serve.

Session Topics:
Quality Measurement, HEDIS, Data Quality, Credentialing, Value-Based Care, Managing Chronic Conditions, Digital Quality, Utilization Management

Integrated, Person-
Centered Care

Break down silos to deliver care that reflects the whole person.


Disconnected systems leave gaps in care, especially for people with chronic or complex needs.

Dig into real-world models that connect clinical, behavioral and social supports to improve outcomes across settings.

Session Topics:
Care Integration, Whole-Person Health, Behavioral Health, Health Equity, Social Determinants of Health, Managing Chronic Conditions, Maternal Health & Birth Outcomes, Virtual/Hybrid Care

Population Health
in Practice

Lead smarter strategies to improve health at scale.


Rising costs, chronic conditions and unmet social needs demand targeted, data-informed approaches. Explore proven models for prevention, chronic care management, behavioral health integration and outreach that improve outcomes across populations.

Session Topics:
Population Health, Health Equity, Social Determinants of Health, Quality Improvement, Managing Chronic Conditions, Behavioral Health, Maternal Health & Birth Outcomes

Powering Quality With
Digital Transformation

Build a modern quality ecosystem designed for efficiency, accuracy and impact.


Legacy systems can create reporting burdens and delay the insights needed for real-time improvement. See how digital measures, FHIR® and real-time results can streamline quality and power smarter care. 

Session Topics:
Digital Quality, Data Quality, Quality Measurement, HEDIS, Value-Based Care

Innovation, AI and the
Future of Quality

Lean into innovation as AI and emerging tech shape health care.


As innovation accelerates, health care needs clear guardrails, smart adoption and a focus on outcomes that truly matter to patients. Get inside real use cases where innovation is driving better decisions, stronger systems and higher-quality care.   

Session Topics:
Artificial Intelligence, Digital Quality, Virtual/Hybrid Care

Aligning Accountability and Value-Based Care

Build stronger partnerships that align payment and performance.


Without aligned goals and shared data, value-based care can’t deliver on its promise.
Explore how payers and providers are positioning around shared goals, data and outcomes to move value-based care forward.

Session Topics:
Value-Based Care, Care Integration, HEDIS, Quality Measurement, Quality Improvement, Virtual/Hybrid Care

Aligning Payers & Providers: Building a More Collaborative Future 
From Paper to Practice: The Digital Transformation of Quality Measures in Action 
Promoting Quality and Patieent Centered Care through Shared Decision Making: A Payer’s Approach 
Who’s Missing From Your Quality Strategy? Making the Case for Veteran-Centered Care 
Spotlight on Supplemental Data: Observations from NCQA's Data Quality Experts 
From Data to Doorstep: Integrate Clinical Data With In-Home Care to Close Care Gaps at Scale 
Powering Value-Based Care Through Innovation, and the Future of Population Health 
Real World Data and AI: How Blue Shield of CA Drove 2.3x Improvement in Care Gap Closures 
Test. Treat. Transform. Leveraging Virtual Care to Improve Access and Drive Better Outcomes 
Visualizing, Acting, and Improving Health Equity in a Leading Safety Net Hospital 
What Matters Most to You? Incorporating Patient Goals into Quality Measurement 
The Story Behind the Stats: Using Data to Transform Member Experience and Care 
Real World Innovation Using Natural Language Processing in HEDIS Operations 
Improving Data Quality for Use in HEDIS® Reporting and Other Quality Programs 
The Evolving Role of Utilization Management in Behavioral Health 
Cancer Navigation: Improving outcomes, advancing equity, and reducing disparities in cancer care 
Beyond Compliance: How Digital Quality Measurement Is Powering Enterprisewide Transformation 
Leveraging NCQA Digital HEDIS Content to Close Care Gaps 
AI on the Front Lines: Prioritizing timely follow-up for high-risk patients  
A Data-Driven Approach to Improving Health Care Quality 
Envisioning a Healthier Tomorrow: How Health Plans Tackle Chronic Disease 
ECDS Reporting: Key Strategies for Leveraging Clinical Data Sources for Quality Measurement